FAQ

Q:What material is the shell made of?

Ask:What material is the casing made of?

Q:Voltage / Power / Adjustable Voltage?

Ask:Voltage / Power / Compatible Voltage?

Q:Cooling or heating type?

Ask:Cooling/Heating mode?

Q:What payment methods are accepted?

Ask:What payment methods are supported?

Q:Operating system or networking method?

Ask:Operating system / Network connection method?

Q:Does it include an advertising or touch screen?

Ask:Does it come with an advertising screen or touchscreen?

Q:Does it support QR code unlocking and gravity sensing?

Ask:Does it support QR code access or gravity sensing?

Q:Does it support remote monitoring, inventory tracking, and sales data?

Ask:Does it support remote monitoring of inventory and sales data?

Q:How is the quality? Is it durable?

Ask:How is the quality? Is it durable?

Q:What international certifications have been obtained?

Ask:What international certifications do you have?

Q:What is the HS code?

Ask:What is an HS Code?

Q:Does it comply with local safety and food contact regulations?

Ask:Does it comply with local safety and food contact standards?

Q:What is the minimum order quantity (MOQ)?

Ask:Minimum Order Quantity?

Q:Payment terms?

Ask:Payment Terms?

Q:Does the price include shipping, insurance, or duties?

Ask:Does the price include shipping, insurance, and customs duties?

Q:What is the delivery time?

Ask:How long is the lead time?

Q:Packing method?

Ask:Packaging?

Q:How many units fit in a 20ft/40ft container?

Ask:How many units fit in a 20 ft / 40 ft cabinet?

Q:Does it support door-to-door delivery, DDU, or DDP?

Ask:Do you offer door-to-door delivery, DDU, or DDP?

Q:Do I need to install it? Is it complicated?

Ask:Does it need to be installed? Is it complicated?

Q:What are the subsequent costs?

Ask:What are the post-launch costs?

Q:How do I repair it if it breaks? Are accessories available?

Ask:How do I repair a malfunction? Is there spare parts availability?

Q:Is training or operational guidance provided?

Ask:Is training or user guidance provided?

Q:Is appearance or color customization supported?

Ask:Do you support customizing appearance and colors?

Q:Can functions, aisles, or product types be customized?

Ask:Can the features, aisles, and product types be customized?

Q:Do you support OEM/ODM?

Ask:Do you support OEM/ODM?

Q:What documents are needed for customs clearance?

Ask:What documents are required for customs clearance?

Q:What is the approximate import tariff for the destination country?

Ask:What is the approximate import duty for the destination country?

Q:What is the payback period?

Ask:How long is the payback period?

Q:Where can this be placed?

Ask:Which scenarios are suitable for ad placement?